http://www.ucihealth.org/volunteer

UCI Medical Center Patient Experience

Volunteer

February 2019 • Orange, CA

What I liked

I enjoy serving the community in any way I can. UCI Medical Center Volunteer Program allows me to serve patients, employees, and visitors when the help is needed and/ or preferred.

What I wish was different

I wish the manager of the volunteer program took in consideration of those volunteers who just returned back from a task. Any task requires volunteers to walk across the hospital campus to buildings then back to the volunteer building. The walking and distances are not the issue; however walking back and forth without any rest in between does physically wear out the body. Therefore, if the managers at least considered that volunteers who just came back from tasks need to rest for at least a few minutes, it shows that they understand that volunteers are there to serve, not to be used.

Advice

Be prepared to walk a lot. But this experience strongly shapes my morale and values knowing that what I am doing reflects on patient satisfaction and the greater flow of the hospital community.
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