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Entry Level Customer Consultant (Face to Face)

Are you customer focused, resourceful and looking to start your career with a leading provider of automotive retailing solutions, then consider joining our team! Reynolds and Reynolds, one of the top providers of premium integrated computer solutions for automobile dealerships, is seeking Customer Consultants to join our growing team of professionals. The position is primarily focused on providing on-site consulting support to approximately 50-70 automotive dealerships within an assigned region.

As a Customer Consultant, you will be responsible for providing high level customer support at the automotive dealership location. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential.

Customer Consultants work from a home office and will be provided a company car, iPhone, iPad, laptop and printer-scanner-copier equipment.

Paid Training! This role will begin with an intensive five (5) month paid training program located at our office in Houston, TX. Trainees living outside of Houston, TX will be provided a furnished corporate apartment during the training period. Training for this role will consist of classroom instruction and online courses that provide in-depth product training as well as automotive industry knowledge. In addition, you will be paired with mentors across the country where you can apply your classroom knowledge in a real-world setting.

REQUIREMENTS:

  • Bachelor’s Degree
  • Must be a self-starter with good time management skills
  • Strong written and verbal communication skills
  • Excellent customer service and organizational skills
  • Ability to build strong customer relationships
  • Ability to travel between 15-30% of the time overnight depending on assigned territory

BENEFITS:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, and life insurance
  • 401(k) with up to 6% matching
  • Company car for business and personal use
  • Working remotely with a company cell phone, laptop, and other provided home office equipment
  • Professional development and training
  • Promotion from within
  • Paid vacation and sick days
  • Eight paid holidays
  • Referral bonuses
  • Associate discounts for cell phones, cars, computers, entertainment, and much more 

Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.