I liked interacting with customers, the flexible hours, and my fellow employees.
What I wish was different
I wish that I could have worked more hours, I only worked about 15 a week.
Advice
Apply to the job early(Marchish) to ensure you get a summer job.
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Restaurant Shift Leader
July 2016 - December 2018 • West Nyack, NY
What I liked
Great environment, fun job. Hours were not long when busy.
What I wish was different
Store equipment more efficient.
Advice
Have a positive attitude and become friends with your coworkers.
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Customer Sales
July - September 2019 • Cockeysville, MD
What I liked
Friendly and inviting atmosphere with good hours and easy work.
What I wish was different
Customers can sometimes be rude, but that is nothing you can change.
Advice
Learn all of the recipes for the ice creams as fast as possible or ahead of time so that you’re not looking at recipes with a line of 20 people.
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Assistant manager
April - September 2019 • South Jordan, UT
What I liked
I enjoyed the atmosphere, and the fun people I got to share this experience with. I enjoyed making kids who came in smile, and serving customers while assuring their time at Coldstone was enjoyable.
What I wish was different
I had some issues with my manager and corporate office with my time cards, and there were misunderstandings around that.
Advice
Know that there will be angry customers, just like anywhere you go. Understand how to manage these situations in a resourceful and respectful way.
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Crew Member
May - September 2018 • Lakewood, WA
What I liked
I loved the people I worked with.
What I wish was different
I wish I had the chance to be there longer but I will go back and working during holiday breaks.
Advice
You have to be flexibly and learn how to work with and handle many different kinds of people working in the food business.
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Shift Lead
March 2016 - September 2018 • Redmond, OR
What I liked
The atmosphere was fun and making sure every customer had a good experience seemed like more than just maintaining service. You were given the opportunity to care about the people who walked into the store.
What I wish was different
Advice
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Icecream maker
March 2019 • Tempe, AZ
What I liked
The tips
What I wish was different
The base pay
Advice
Choose a busy store for better tips
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Shift Leader
November 2016 • Midlothian, VA
What I liked
What I wish was different
I wish the pay reflected the work that was completed by the shift leaders.
Advice
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Team member
May - August 2018 • Fredericksburg, VA
What I liked
I liked the social aspect of interacting with customers, as well as my manager and he other employees.
What I wish was different
When there was a rush, things got out of order and chaotic.
Advice
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Store Manager
July 2015 • Denver, CO
What I liked
I think everyone should have customer service experience, it really helps with building interpersonal skills. I also liked that the hours we're flexible with my schedule.
What I wish was different
This job doesn't really apply to what I want to do in my future career.
Advice
Don't be afraid to jump right in and start trying new things.
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Restaurant Shift Leader
July 2017 - August 2019 • Hagerstown, MD
What I liked
For my first job I was able to have a large say in my schedule and there was a lot of opportunity for movement within my location.
What I wish was different
Advice
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Server
May - August 2019 • Morrow, GA
What I liked
I enjoyed making connections with people and networking.
What I wish was different
I wish my relationship with my boss had been better. If there was better communication, my time there would have been more pleasant.
Advice
The ice cream is amazing, and the people you encounter are even better.
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Shift leader
March - August 2019 • Miami, FL
What I liked
I loved my coworkers because they made the job entertaining and they were great people.
What I wish was different
A different owner.
Advice
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Store Manager
May 2020 • Vernon Hills, IL
What I liked
I enjoyed the amount of responsibility that I held as manager, and I really like the team of staff that I work with.
What I wish was different
There isn't much that I would change from this experience, but if I had to pick something, I would say that I wish there was more flexibility in terms of holiday pay.
Advice
Customer service jobs and management jobs can be hard! Just stick to your guns and try your best to make the employee/customer experience as enjoyable as possible.
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Cashier
June - August 2019 • Arvada, CO
What I liked
The management and the friendly atmosphere
What I wish was different
I wish I had coworkers that were closer to my age
Advice
Taking a break from school to have a non-technical job/ a job not in my field of interest can remind you why you are working hard in school; so that you don't have to get paid a minimum wage salary and work in an ice cream shop for your entire career
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Ice Cream Server
May - August 2021 • St. Louis, MO
What I liked
Great coworkers, flexible hours, easy job in general
What I wish was different
If the management had better attitudes during work and it would be nice if they cared about employees more, slightly better pay would also be nice as well.
Advice
Great job for the summer, but not for life. Not from personal experience, but don't burn bridges; it might bite you in the behind one day.
