What I liked
I had a great experience at the IT Service Desk at Corning Inc. You are taught everything you need to know and encouraged to ask questions, while also being sensible and learning on your own. This has just the right amount of training vs. independent work, and there is not someone constantly looking over your shoulder. The team is communicative and collaborative and I enjoyed working with all the people on the team! I also enjoyed the calls I took with the users, who often made me smile, gave me compliments, or made me laugh. Most people at Corning is relatable and cares about you and your professional development.