I really enjoyed the opportunity to learn transferable customer service skills in the hospitality industry
What I wish was different
The hotel is under construction right now so that made it tough but it was a good learning experience.
Advice
If you’re interested in the hospitality industry, the Del is a great place to start.
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Community of Practice Intern
June - August 2019 • McLean, VA
What I liked
They really integrate you onto a team giving you the opportunity to have an authentic and realistic experience at the company.
What I wish was different
Advice
Ask for feedback as often as you can
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Guest Service Agent
January 2018 • Seattle, WA
What I liked
Loved making good money for my age and working in a big hotel. The experience I gained will definitely help me in the future.
What I wish was different
I wish I had more freedom to take time off when I wanted it! Sometimes I wanted a week off to go home to Kansas City, but was unable to get it since the hotel was so busy over the summer.
Advice
I was the youngest employee at this hotel, and that came with a few challenges but also was pretty cool. Make sure you know if you are willing and able to put in the work at your company before you take a job with them!
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Sales & Marketing Intern
May - August 2017 • San Francisco, CA
What I liked
The program was very structured and allowed rotational experience in all departments.
What I wish was different
I wish that I had more autonomy in my role.
Advice
Always be looking for opportunities to help coworkers and guests; Hilton is all about care and customer service
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Property Intern
June - August 2017 • Hollywood, FL
What I liked
I love how welcoming and friendly the entire hotel was. The program was at the Diplomat Beach Resort and every single department took the time out to teach and guide me through everything. I learned so much and it's opened so many doors for my future.
What I wish was different
I wish that I would have had a little more time and would have been able to spend more time with the departments that I found the most interesting.
Advice
Ask many many questions. This is your opportunity to learn and grow and if you never ask you'll never get what you want.
