Advice
Don't be afraid to ask questions, always show up at least 15 minutes earlier than what is expected of you, and be willing to get out of your comfort zone to help others. There were days in which I gave an extra tour for prospective students that simply showed up to the admissions building without signing up, and I still gave them a tour. When you are representing an institution, you need to care about the image you are portraying above your personal desires.