Staffing issues caused immense overwork and stress on the employees. Rude customers on top of a busy morning rush, as well as only two other people to run an entire store made for a hellish experience.
Advice
Don't work here for anything under $15/hr. It's not worth it.
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Barista
May - August 2021 • Middle Township, NJ
What I liked
good work, good tips
What I wish was different
Advice
good experience for those looking to get into food service, especially fast service like drive-through
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sales associate
May 2021 • Webster, NY
What I liked
I liked the fast pace of the job and how it paid weekly. I also hope to open a coffee shop one day so I try to get as much experience in coffee shops as I can
What I wish was different
Customer service can always be hard. Also with hourly paid wages management can switch often because it is mostly young college students running the franchise.
Advice
Customer service can always be difficult to deal with, but in your life there will always be people who disagree with you. This gives you experience on how to deal with critique and people not agreeing with you.
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Restaurant Shift Leader
April - July 2021 • Chattanooga, TN
What I liked
Loving environment, easy job, fun times
What I wish was different
The professionalism with the store managers, staying stocked up
Advice
Fast food will help you learn patience even when someone is rude, don't deprive yourself of the experience.
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Food Service Intern
May 2019 - August 2021 • Plymouth, MI
What I liked
Loved to create a positive environment for both my coworkers and the customers, as well producing high standard drink and food items
What I wish was different
I wish that management was better as using what they had in front of them instead of what they wish they had.
Advice
Don’t push your workers too much without and form of reward.
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Barista
October 2020 - August 2021 • Kannapolis, NC
What I liked
The atmosphere and the coworkers, and the free food
What I wish was different
longer breaks, seating for cashiers
Advice
have fun! eat the food!
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Crew Member
December 2020 - November 2021 • Peru, NY
What I liked
The job is very simple as it’s either making drinks (which is very satisfying to watch it change color) or making food.
What I wish was different
I wish the managers had treated everyone equally and not as if they’re above everyone else.
Advice
I would never recommend anyone go into a job where food is involved however the pay is amazing therefore if you don’t hate it I say go for it.
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Barista
March 2021 • Mendon, MA
What I liked
The fast paced work environment made sure I was never bored
What I wish was different
I wish that there had been more employees working there, sometimes it was overwhelming due to being understaffed
Advice
Make sure to stay calm and collected under pressure, and you'll do great
