Edfinancial Services

Customer Service Representative

May - August 2021 • Knoxville, TN

What I liked

I liked all the managers I interacted with and felt prepared for my job through the training I receieved.

What I wish was different

Workforce management is extremely strict. Your time away from doing your job is extremely monitored- even down to your bathroom breaks.

Advice

Write things down and focus on utilizing the information available to you (the wiki).

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