Five Star Bank

About Five Star Bank

Five Star Bank has grown and evolved in its more than 200-year history, but our focus on taking care of our customers and communities has never wavered. That’s because we understand that by keeping the people of Five Star’s well-being at the heart of everything we do, our team, our customers, and our communities will thrive and realize their dreams. We are looking for associates with HEART who embody our core values – humble, empowered, ambitious, resilient and transparent – to help us advance our vision of being an independent, high-performing community bank offering bold and innovative products to the markets we serve.

Five Star Bank is the community banking subsidiary of Financial Institutions, Inc., a publicly traded financial holding company which also owns a wealth management firm Courier Capital, LLC. As an innovative financial services company with more than $6.2 billion in assets, we are large enough provide employees with opportunities to work on bold and innovative projects and small enough for their contributions to have meaningful and tangible impacts.

Our Core Values

You will hear a lot about HEART at Five Star and that’s something we are very proud of. HEART represents our company’s core values – the values that guide us every day as we help our customers, each other, and the communities we serve, thrive – today and tomorrow.

Take genuine interest. Listen. Value diverse perspectives.

Develop expertise. Share your knowledge. Take action.

Aim for excellence. Bring others with you. Celebrate our successes.

Embrace change. Learn from experiences. Be part of the solution.

Do the right thing. Communicate clearly and often. Welcome feedback.

One of the benefits of joining a publicly traded company like Financial Institutions, Inc. is the wide range of career opportunities we have to offer. Not only can associates explore banking, wealth management through our family of companies that includes Five Star Bank and Courier Capital, LLC, our corporate offices have growing teams in IT, customer experience, enterprise risk management, finance, accounting, marketing, digital banking and more. All of our employees enjoy our Five Star Fulfilled flexible hybrid work model and the opportunity to participant in networking, professional development and volunteer events.

At all levels of our company, we are united in our commitment to fostering a diverse and inclusive culture that helps to build a more equitable tomorrow. That means creating an environment where everyone feels welcomed, valued and respected. If this sounds like a team you’d want to join, we are growing and welcome you to check out our current openings.

Being a Five Star Bank employee, you'll have access too:
Comprehensive benefit plans
Competitive wages and benefits
Flexible and/or hybrid work schedules in many roles
Tuition reimbursement
Paid time off
Paid volunteer time
Career development and growth
Internal and external training opportunities
Health, dental, and life insurance
Retirement savings
Company funded pension program
Wellness incentives
Free premium checking
Employee referral program


Loan Processing Intern

June 2018 - August 2018 Rochester, NY
“Absolutely nothing. It was a terrible experience and I would never work at FSB again”
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