It was a very fast paced environment which I always love. The shop was at the heart of the hotel , so it was hot commodity. Since it was a hotel, we had guests who would come in every day, and some of them were even there for a few weeks. This allowed us to actually get to know them and hear their stories which was really quite interesting. I also loved making the drinks there so much that I got another job doing it here at Covenant.
What I wish was different
There were many problems with the managers that were taken to HR. The shop I worked in was run by seven managers, all at varying levels of authority, and they never discussed what instructions they had given out. This resulted in other mangers becoming angry with employees. We were just doing what we were told.
Advice
Make friends at work. They really help in the experience of it all and have your back if something goes wrong or if you need a shift covered.
Be the first to mark this as helpful
Singing Server
March 2017 • Nashville, TN
What I liked
Loved being able to give my fullest attention and hospitality to guest/costumers. Making customers feel welcome and giving them the satisfaction they need brings me joy in the community I work in. I also get to perform and sing a couple tunes on stage once in a while, then go back to serving. The guest really enjoy dinner and a show!
What I wish was different
Getting about to work more and perform more songs.
Advice
This goes really at any company you will ever work with. Don't be rude, to costumers OR you co-workers. It will make either going to the restaurant to get a nice meal or make your co-workers dread coming to work. The people around you can affect your attitude in a work environment. Always smile, and greet anyone who looks new. It gives the feel that they are welcome here, and will immediately start to enjoy their experience knowing they are in a friendly new area.
