Rockin' Jump had a flexible schedule system, which enabled students to set their weekly availability, and the managers in turn built a schedule around that. Students could focus on their studies, and work without the stress of conflict.
What I wish was different
The communication between upper management and the general staff body was lacking in some regions, generating some confusion among the staff during major transitions.
Advice
Guest service is a career that requires one to be very versatile in their thinking and actions. It requires patience, confidence, and the ability to adapt to any situation.
